Pay only for what you need

Tim and his counterparts in China made the process of getting our friends cat back to her in the dates from China seamless. They were more affordable than other companies we had looked at using. They are so trustworthy, that we are using them again when my daughter travels back from China with her cat. Definitely recommend this company!

Dusty was sent back to Shanghai from San Francisco. Finally! His condition is good and shout out to transconcept and took really good care to my buddy. This is a long trip for pet, do not rush to travel, give them some time. And wish your pets will get back to ya.

We just picked up our lovely dog Jojo today. Thanks to TransconPet. They are very responsible throughout the whole process!!! Very helpful and professional agent.

Transcontinental was able to help me move my dog from California to the UK on pretty short notice with a plethora of difficulties and restrictions as a result of COVID. My representative, Timothy, was extremely communicative and timely and even sent me photos of my dog during his journey to help put my mind at ease. I would highly recommend them to anyone looking to relocate a pet abroad!

My pet arrived safely. Very responsible and knowledgeable in their field. Respond professionally.

We sent both our cat and dog (a big Golden Retriever) back to our home country with Transcontinental Pet Movers. Although we encountered some challenges due to some uncertainties in regulations and flights during COVID, People at Transcontinental Pet Movers were able to solve them professionally and quickly. Because of their IPATA and relevant qualifications, they could book different flights and adjust schedules quickly, which is very important nowadays. Would recommend to our friends whose pets need to travel.

My son’s dog arrived safely and chilled. Excellent communication throughout .

I cannot express how grateful we are to Timothy and the Transcontinental Pet team for all their hard work on our behalf. Not only did they get back to us promptly (and weeks later I am still getting only initial contacts from other places we reached out to) but the price was within our budget and accurate. After a number of missteps on our part, and with Timothy's help, we got my son and his cat back to the UK in far less time than we had been warned of by other pet movers! When the port was closed due to Covid and the pet health certificate was due to expire, Timothy simply loaded the cat into a van and drove her from San Francisco to LA so she could fly on the same day as my son's flight and arrive at Heathrow at very nearly the same time. Yes, it was a (reasonable) extra cost, but regardless, that is truly going the extra mile. He sent us photos of her resting in comfort for her one overnight of boarding, and it really helped set our minds at ease. I would highly recommend Transcontinental Pet Movers and cannot thank Timothy in particular for his problem solving, hand-holding, and communication at every step in the process.

Timothy was incredibly professional, knowledgable, and helpful! He took the time to explain each step to me and the complexities of the process and what services are provided by Transcontinental Pet Movers. He made me feel incredibly confident on transporting my pet in his care! Would recommend working with him!

If I could give these folks 20 stars, I would. Timothy took care of EVERYTHING down to the tiniest detail, and this was a hard, last minute, INSANE move. But my dogs ad my sanity were safe in his hands!! If you are doing an international trip with a pet, this is the person you want to call. There are so many forms, so many nitpicky little things--I promise you that the sanity and time that you get back by just letting Timothy’s wisdom guide you will be worth 10x what you pay for it!!

Really, really like these guys. Although we didn't eventually go through with the whole process because our pet had some relapse seizures and was ultimately deemed unsafe to fly, we nonetheless had a wonderful experience with Timothy and Co. He is incredibly fast, responsive, knows his stuff, and answers emails point by point and never misses anything. And, to boot, his prices were among the best. We were intending to take a pet to Australia, which has arguably the toughest restrictions, and Timothy navigated it all with a breeze. You really can't go with these guys. Just give them a call, wherever you are intending to take your beloved pet.

I'd like to sincerely thank them for helping me with transporting my pet from LA to Beijing safely during this special COVID-19 situation. They were fully responsible for what they were doing and exactly knew what they were capable of. As a valued customer, I highly recommend them to anyone who needs qualitative service and decent information regarding live animal transportation. They will handle your pet safely and carefully!

Tim's invaluable assistance was absolutely essential for my puppy and me to successfully relocate from Los Angeles to Singapore. He was available round the clock, offering his support through email and phone communication. His generosity in helping us was remarkable, and I firmly believe that the value of his service exceeds its cost. Thanks again, Tim!

Transcontinental did an exceptional job flying my cats to São Paulo, Brazil, from San Francisco. It wasn't easy - we had to deal with a crazy connection in Frankfurt due to temperature restrictions in the US, as well as a last minute embargo by Lufthansa. But Timothy was always there for us, and made sure we felt confident everything would be all right.

Moving is stressful. Add a cross-country move with your dog on top of that and it becomes even more stressful. Timothy and Transcontinental Pet Movers made our move a breeze. We had to board our dog, Luna, with them overnight and Timothy was so fantastic, sending us regular updates with photos and videos of Luna up until her flight took off. He took care of the paperwork and logistics of shipping our pet in cargo, always prepared with a solution and recommendations. I could not recommend TransCon enough!

Really good and experienced with reasonable price! My pet arrived in Australia safely. They help me deal with all the documents, and knowing how to solve the possible problems.

Big thank you and greatly appreciate all the hard work that Transcontinental did for my cat traveling from LA to Beijing, thanks to their professional arrangements, my cat safely arrived before Christmas, so we could spend the holiday together:) Pet international move is complicated, which could be affected by export/import policies, flight companies, weather….. My cat flights were cancelled 2 times before, I felt so much frustrated, stressful, but Pet Transcontinental took care of all the paperwork and logistics, provide me new solutions, arrange new flight, so my baby cat finally back home with me~~ I highly recommend Transcontinental Pet Movers, they are super reliable, and treat your little ones like family!!!

Patient, carefulness, communicative, professional. Thanks for everything relocating my 8 yrs boxer, from Los Angeles to Shanghai, a three days journey. They prepared enough water with ice, icy pat and cooling box in the kennel. Enough supplies for my dog. They even packed the door sign for me lol.My dog is now at new country, new home, with me, safe and sound. Each dollar I paid worth it, love for dog. A house without a boxer is not a home! Thanks again!